Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. See the Section on 404 errors after clicking a link in WordPress. Thank you. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Louis Vuitton and Emma Chamberlain want you to step into autumn in style with the French house's FW21 shoe collection. protocol advanced beauty collagen with hyaluronic acid (#314426657045). I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. We ordered with high hopes and we were delighted to not be disappointed. 39.99 59.99. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. I reported it to customer service and expected to get fobbed off as you would with a high street store. We appreciate it and we are looking forward to hearing from you again. Perfect for your lockdown wardrobe its only right. Highly Recommend. This information is available under "Shipping" and on the slider and pop-up notification. The mercury has dropped. Very warm, comfortable fit. Thank you for shopping with us. Thanks again for sharing such a positive experience. You can tell they take pride in their products from the quality of the packaging. I was kept informed of delivery which was a couple of days earlier than promised. Brought a pair of jeans for my boyfriend for Christmas. Here are 8 tips for writing great reviews. Bought Eclipse 2.0 jacket. The packaging, shipping and time to delivery were fast. You can tell they take pride in their products from the quality of the packaging. Sending a new coat to replace. recommend. Find many great new & used options and get the best deals for Lorenzo Veratti Mens Black Jeans Size 34" Waist at the best online prices at eBay! Our apologies for the inconvenience. I like this in all my clothing. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Find out how we combat fake reviews. I made a purchase for my son. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. My Son is very fashion conscious and up-to-date on all the trends. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Hi JulieThank you for the word, we are happy that you received your order in no time. Customer service are fantastic very helpful. Hi Anne-MarieWe are happy to assist you. We use dedicated people and clever technology to safeguard our platform. Categoras . We are glad that you enjoying the coat. We believe we already explained everything to you in your previous review about the situation. Hi MarkWe are grateful for wonderful review on our products and delivery service. support@lorenzoveratti.com. Raff2 Pant. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Our system considered the transaction as high-risk. Very professional company and can tell they care about there customers. Look forward to more purchases in the future. Verification can help ensure real people write reviews about real companies. We believYYourill reach many. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. All rights reserved. Thanks again for sharing such a positive experience. Cheers! We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Thank you so much for sharing this with us. Cheers! Cheers! 286 posts. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Cheers! is lorenzo veratti a good brand. Great coat, my son loves it, well made and very warm. Keeps him really warm and it's really good quality. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Cheers! Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Your effort to share this remind us that we are on the right track. Lorenzo Veratti. RewriteBase / Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! Cheers! so thank you for quick delivery. You are a wonderful customer and your patience with the whole process was just exceptional. We appreciate the support and we are looking forward to doing business with you again. We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. Upon checking, the order was placed on 22 December after the cut-off. Great material, generous padding and simply comfy. Hi TonyOur sincere appreciation for your wonderful review. Hi PhilThank you for sharing this amazing feedback with us. Our apologies for the inconvenience. We are delighted to hear that you are happy with your purchase. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Each time reached out, not much help at all. The. Coat is quality . I received an IMMEDIATE response and one very much to my satisfaction. I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. Reels. It goes against our guidelines to offer incentives for reviews. Hi SergioWe are grateful to see such as a detailed review. Great customer service and amazing products. I was kept updated about the order and deliver date and time. Thank you guys. Cheers! Posts. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. Hi SoniaWe are sorry to hear that you son's ordered did not push through. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. All rights reserved. Cheers! Join the community to connect with real employees and see what other professionals are saying about their companies. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Thank you for letting us know that we were able to give you the best possible customer service experience. Quality of items is fantastic. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Check out what 1,094 people have written so far, and share your own experience. Are you using WordPress? We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Suggested companies are based on peoples browsing tendencies. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you guys. This will reset the permalinks and fix the issue in many cases. I contacted the company who were only too happy to exchange it at no extra cost. Hi JessWe are sorry to hear that. It goes against our guidelines to offer incentives for reviews. Especially impressed with the level of customer service and the speedy responses. Thank you for sharing this with us. Look for the .htaccess file in the list of files. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Thank you. A dialogue box may appear asking you about encoding. Cheers! We are sorry to hear about this. Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Hi KerryWe are sorry to hear that you are not happy with your purchase. 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Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. I really like this companys style and quality. Would definitely use again and recommend to others. Cheers! His friends are complimenting the coat already and I will be sending them your way! Unfortunately the zip has broken. Companies can ask for reviews via automatic invitations. Cheers! This amazing company not only provides quality wear, thier customer support is second to none! Cheers! Hi LauraWe are happy to help. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. I would shop here again. Hi AbuWe are happy to receive a 5-star review from you. We are looking forward to hearing from you again. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Thank you and we are looking forward to hearing from you again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cheers! Notice that the CaSe is important in this example. He said it's the best coat he's owned. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Sending a new coat to replace. recommend. We ordered with high hopes and we were delighted to not be disappointed. Cheers! I reported it to customer service and expected to get fobbed off as you would with a high street store. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Hi TraceyWe want to thank you for your thoughtful review. 49.99 59.99. You've been patient and understanding throughout the process and we want to thank you for that. Fast delivery too. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. This means a lot to us. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Cheers! We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. Hi DawnWe are beyond grateful for your effort to share this with us. Customer service are fantastic very helpful. You can tell they take pride in their products from the quality of the packaging. Anyone can write a Trustpilot review. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black Verification can help ensure real people write reviews about real companies. Our apologies for the inconvenience caused on your end. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. He turns heads and is asked where to buy them. Bought for my grandson and he really loves it. RewriteRule . Your effort to share this remind us that we are on the right track. We will continue to do our best and you made us all happy. They have no phone and dont respond to emails. Lorenzo Veratti is a luxury clothing brand based in the UK. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Cheers! Cheers! Brilliant high quality coat and one very happy son. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. The Jacket is beautiful. Hi KimberlyThank you so much for this wonderful review. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Ordered a pair of cargo style trousers for my nephew. I'm really pleased to have these, l've wanted to give them a try for a while now, We are looking forward to hearing from you again. The quality of materials, workmanship, size and fit were excellent! Great customer service! Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Did the driver follow the correct delivery procedure? We are happy to see this! Thank you for sharing this with everyone. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Cheers! The customer service was one of the best Ive dealt with, cant wait to receive my coat now. Keeps him really warm and it's really good quality. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. SHIPPING. Thank you for leaving a review. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. RewriteEngine On Can you please respond to our request for your information so we can look into this matter? Cheers! I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Absolutely amazing from start to finish. Thank you. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. We are your best resource to discover and connect with sellers worldwide. Absolutely amazing from start to finish. Contact Us Cheers! Your support of our brand is highly appreciated and we can't wait to hear from you again. Cheers! Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Fast delivery too. Cheers! WOW! Thank you, and we are looking forward to doing business with you again. Lorenzo Veratti. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Thank you and we will be looking forward to hearing from you again. Great service and great quality jacket.The order was processed and couriered very quickly. Cant fault them. Highly Recommend. Cheers! Find out how we combat fake reviews. Either way, please contact your web host immediately. We use dedicated people and clever technology to safeguard our platform. Thank you, and we are looking forward to doing business with you again. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Your review is appreciated. Thank you for sharing this with us! Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. Happy New Year! Anyone can write a Trustpilot review. Hi MikeyWe are happy to hear that we were able to help you out. One happy teenager. Very warm, comfortable fit. Hi RMThank you for leaving a 5-star review. Here are 8 tips for writing great reviews. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Change the settings back to the previous configuration (before you selected Default). The information about our Exchange and Return Policy is available on our website. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Hi JoshWe appreciate the word. Goodwill offered but only on condition I buy another jacket. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! I would highly recommend them if you want stylish designs and a team that actually cares about customers. 65.00. This means a lot to us. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. Thank you for sharing this with everyone. Edit the file on your computer and upload it to the server via FTP. Thank you for your thoughtfulness to share this amazing feedback with us. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. We order from this company a lot and love the clothing! Lorenzo Veratti. Sent back at my cost. Thank you for your cooperation and for being so patient with the process. Cheers! Thank you for complimenting our Shade 3.0 Jackets and highlighting its features. Find out how we combat fake reviews. We are glad that you enjoying the coat. I picked this jacket as the branding and logos are discreet. . We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Cheers! We will continue to do our best and you made us all happy. 2023 Trustpilot, Inc. All rights reserved. Happy new year!